Crisis Prevention Intervention (CPI)

By Palm Desert Resuscitation Education LLC (PDRE)

The Crisis Prevention Intervention (CPI) from one of our certified and licensed Palm Desert Resuscitation Education LLC (PDRE) Staff and Instructors teach areas in nonviolent crisis intervention and workplace violence prevention for healthcare and non-healthcare professionals who must deal with emotionally distraught, disruptive, or violent people.

You will learn CPI techniques including but not limited to the following:

  • Center on proactive responses
  • De-escalation strategies
  • Safely diffusing anxious, defensive, or violent behavior
  • Physical intervention if needed

 Natural Disasters: Earthquake Readiness Plan 

Crisis Prevention Intervention (CPI) by Palm Desert Resuscitation Education LLC (PDRE) - man-and-woman-wearing-brown-leather-jackets-984950 - - 760-832-4277 -


This course is for anyone with limited or no medical training who needs a course completion card in Crisis Prevention Intervention (CPI) to meet job, regulatory or other requirements.

It is usually taken by the following:

  • K-12 School-Based Behavioral Health Professionals
  • Health Care Professionals
  • Human Services Professionals
  • Service-oriented Professionals
  • Security/Corrections/Juvenile Facility Staff
  • Educators
  • Other Administrators
  • Other School-Based Service-Oriented Professionals


100% classroom training means students are with a PDRE Instructor for their entire learning experience.

  • Instructor led, hands on class format reinforces content proficiency
  • Updated and Organizational based content

Course Content and Description:

Your Crisis Prevention Intervention (CPI) course will enhance your care and safety for everyone in your team and clients to prepare you with the proficiencies, poise, and an applicable structure to carefully manage and prevent challenging behavior. This course prepares you and your staffs in creating a safer workplace; choose the least preventive intervention; comply with statute and governing and accreditation guidelines; and improve safe care and support communication with compassion, consideration and respect.

  • CPI provides non-violent crisis intervention instruction intended to explain preeminent exercises for handling challenging circumstances and disorderly actions.
  • Our valued learners acquire techniques in how to classify specific vulnerable persons and use nonverbal and verbal practices to neutralize aggressive, confrontational and disruptive conduct; regulate the student’s fear and apprehension in a calamity and evade harm when a disaster turns into physical confrontations; and even show how to react during natural disasters and terrorist attacks.
  • CPI also centers on crisis intervention in the workplace that focuses on safety threat and cultivate constructive communication abilities.

Course Format/Time:

  • Classroom-based
    • Classroom-based (instructor and didactic conducted throughout)
    • Maximum of 40 participants in one classroom-based course
  • Course requires approximately the minimum number of hours stated below for an Initial or Renewing Student.
    • Initial (first-time/expired) Providers:
      • 8 hours
      • Duration can last up to and between 1-2 days and 1 week
    • Renewing Providers:
      • 3-5 hours
      • Minimum requirements

Course Fee:

You are required to have the current textbook for this course. If you already own one or have access to one before, during, and after the class, you do not need to purchase one during your scheduled course.

  • Initial (first-time/expired) Providers: $500
  • Renewing Providers: $300

Course Pre-requisites:

  • Register and attend the trainings in their entirety and participate in all required course curriculum exercises.
  • Healthy and no prior or current injuries that limit complete participation in the CPI exercises, especially the physical holds for students to fully perform.
  • Comfortable and casual attire and shoes.

Course Certification and Duration:

Students who successfully complete the Crisis Prevention Intervention (CPI) Course will receive a The Crisis Prevention Intervention (CPI) by Palm Desert Resuscitation Education LLC (PDRE) Completion Card, valid for one year or 12 months.

  • Certification for the Verbal De-escelation
  • Certificaiton to use CPI Physical Holds

Course Certification Recognition and Accreditation:

  • California Board of Registered Nursing
  • California Department of Social Services Administrator Certification Section
  • District of Columbia Board of Nursing
  • Florida Board of Nursing
  • Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
  • International Association for Continuing Education and Training
  • Indiana State Board of Health Facility Administrators
  • Michigan Commission on Law Enforcement Standards
  • Michigan Department of Education
  • Minnesota Board of Peace Officer Standards and Training
  • Missouri Peace Officer Standards and Training Department of Public Safety
  • NAADC –Association of Addiction Professionals
  • National Association of School Psychologists
  • National Association of Social Workers
  • New York State Education Department State Board for Social Work
  • North Dakota Peace Officers Standards and Training Board
  • Ohio Counselor, Social Worker Marriage and Family Specialist Board
  • Oklahoma Council on Law Enforcement Education and Training
  • Pennsylvania Department of Education
  • Pennsylvania Department of Public Welfare Bureau of Autism Services
  • Texas State Board for Educator Certification
  • Texas State Board of Examiners of Professional Counselors
  • Washington State Board of Education Puget Sound Educational Service District

Scheduling & Discounts:

  • Register early because classroom-based courses fill-up quickly
  • Enrollment is limited
  • Course scheduling is subject to change without notice
  • Please call us if you have any questions or for discounted group rates and seasonal promotions!
  • Feel free to view our website for more information:

Useful Information and Resources:


  • Policies, terms, conditions, and prices may be subject to change without prior notice at any time depending on market value and vendor pricing in addition to yearly, seasonal and daily discounts and specials. Palm Desert Resuscitation Education (PDRE) reserves the right to update or modify these policies, terms, conditions and prices. 

Sign Up Here:

Click Here to Register

Our AHA ACLS instructor, Dr. Nuqui, was very knowledgeable, experienced, supportive, and entertaining. Most of all, I really appreciated how well organized and engaging the initial provider course was conducted in a pleasant and comfortable learning environment. Not only was the training site facility brand-new but everything from the student materials, training AEDs, intubation equipment and manikins were up-to-date and in excellent condition.

William, MD

I was very impressed with how professional and enjoyable my ACLS and PALS renewal classes were at Palm Desert Resuscitation Education! As an emergency medicine registered nurse working at Desert Regional Medical Center in Palm Springs, I wanted to be educated with the most commonly seen cardiac arrhythmias and their treatment but also needed classes that were attention grabbing and fun. Palm Desert Resuscitation Education instructors definitely kept my attention during the lengthy courses by having a balanced sense of humor, pertinent and brilliant instructions, and excellent case scenario discussions.

Rickey, RN

I highly recommend this training facility as your go-to CPR certification site for your healthcare job because Dr. Nuqui is not only passionate about saving lives but is awesome when it comes to teaching you the proper techniques of resuscitation including compressions, airway management, and defibrillator use. He shares his medical and teaching experiences while making you feel relaxed, stimulated, and well informed with the current AHA guidelines. He taught me exactly what I needed to know to be ready when cardiac arrest happens.

Ashley, LVN
During my Basic Life Support (BLS) class, I was given all of the necessary skills to be confident and not be afraid if ever one of my patients or family members collapses due to a heart condition, such as a heart attack. PDRE’s instructors and staff provide a very friendly, informative, humorous, interesting, and stress-free class that makes me want to personally refer all of my friends and family to do their CPR training at PDRE. Do not hesitate to try the best American Heart Association courses in the Desert Cities!
Karina, medical assistant and phlebotomist
As an elementary teacher who needed to be responsible for many students, I wanted to learn first aid basics and CPR in case I encounter a time when one of my students may either be choking, bleeding, seizes, faints, breaks a bone, sprains a muscle, becomes allergic, passes out, and experiences other first aid emergencies. Palm Desert Resuscitation Education’s first aid basics and CPR classroom course, which were held in our elementary school, was the perfect out-of-site learning setting to practice first aid basics and CPR for medical and injury emergencies. All of the staff and school employees are truly thankful and now self-assured to be able to provide possible practical first aid basics and CPR to our students, associates, friends or relatives. From my experience, Palm Desert Resuscitation Education quite honestly has the greatest, most efficient and personable instructors teaching top-of-the-line healthcare certification courses.
Gary, elementary teacher
Dr. Nuqui and his staff were truly amazing when I needed my BLS certification for my personal training business. He was very efficient and thorough with all of the course content and materials including the new guideline changes so that we are all up-to-date when it comes to performing effective CPR and step-by-step use of an AED. It was very easy to listen to him because he is not only a great instructor but is outgoing and personable. He really made the class enjoyable and easy to understand. I would definitely go back here for my BLS recertification.
Roel, personal trainer
Being a member of an exclusive golf club in the Palm Springs area, I was surprised by how much I learned in adult CPR and AED use, first aid basics, medical emergencies, injury emergencies, and environmental emergencies during an exciting and educational course held by Dr. Nuqui and other instructors in our private Club House. You never know when someone needs help, especially when we are out in the golf course, and those minutes before the first responders get to our location can be vital. Thus, those important medical techniques that Dr. Nuqui presented to us clearly could possibly save one of our participant’s lives. I now feel very comfortable that our golf club members were trained the proper way and can respond to almost any medical emergency.
Pat, General Manager
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