Management of Assaultive Behavior (MAB)/AB-508 Violence Prevention

Management of Assaultive Behavior (MAB) or AB-508 Violence Prevention is a Palm Desert Resuscitation Education LLC (PDRE) course that is required for healthcare providers who require a certification in managing aggressive behavior in the outpatient clinic, inpatient hospital, emergency department, and other healthcare settings. It is also intended for those non-healthcare providers and/or individuals desiring to learn how to manage assaultive and aggressive behaviors by de-escalating situations to prevent any potential assaults on patients, staff, personnel, or laypersons.

Classroom - Palm Desert Resuscitation Education LLC (PDRE) 760-832-4277


Management of Assaultive Behavior (MAB)/AB-508 Violence Prevention

  • The Law requires this for all healthcare personnel assigned to the Emergency Departments or working in psychiatric facilities, where management of assaultive behavior and violence prevention is needed.
  • This class is also intended for those who desire to know how to handle confidently difficult situations to act appropriately and steadfast, feel safer with a preventative and defensive approach, and be more confidant in handling yourself in instances where you need to use your sound training and logic over brute physical strength regardless of your size and stature.
  • Specific healthcare and non-healthcare/layperson providers who need MAB/AB-508: Emergency department and psychiatric employees, staff, and personnel such ED and psychiatric physicians, nurses (CNAs, LVNs, LPNs, RNs, MSNs, etc.); respiratory therapists, paramedics; EMTs; technicians; social workers; LMFTs; physical therapists; security guards; law enforcement; and lay persons.

In this course, skills are taught in large, group sessions and small, group learning and testing stations where case-based scenarios may be presented.


  • This is an approved 100% classroom-based.
  • This course may also be renewed by the expiration of the course completion certificate/card to remain a valid.
    • This bill would require all hospital employees regularly assigned to the emergency department to receive training and education relating to various security topics, including, but not limited to, general safety measures, aggression and violence predicting factors, and verbal and physical maneuvers to diffuse or avoid violent behavior, by January 1, 1995, and on a continuing basis thereafter as provided for in the security plan of the hospital. The bill would require prescribed medical and other staff to receive the same security training or training determined sufficient pursuant to the security plan of the hospital.
    • This bill would require by July 1, 1995, all general acute care, acute psychiatric, and special hospitals to conduct a security and safety assessment and to develop a security plan.
    • This bill would require reporting of any act of assault or battery, as defined, against any on-duty hospital personnel to the local enforcement agency within 72 hours, and would make any individual knowingly interfering with or obstructing the reporting process guilty of a misdemeanor, thereby imposing a state-mandated local program. Since violation of health facility licensing standards and willful violation of the regulations adopted for these facilities is a misdemeanor, this bill would impose a state-mandated local program by changing the definition of a crime. 

Course Content:

  • MAB/AB-508 Course Introduction
  • Settings Where MAB/AB-508 Course May Be Required
  • Major Topics Discussed
    • Scene safety, always having a back-up, and knowing whereabouts
    • Handling of aggressive behavior
      • Resident behavior
      • Environmental factors
      • Caregiver factors
      • Stage 1 – CALM
      • Stage 2 – INCREASED ANXIETY
      • Stage 3 – ATTENTION SEEKING
      • Stage 4 – DEFENSIVENESS
      • Stage 5 – CHALLENGING
    • Behaviors your clients are exhibiting
    • Best action for these Problems
    • Reporting to your supervisors and superiors about assaultive behaviors and especially injuries
    • Documentation of assaultive behaviors
    • Universal Precautions such as washing hands and using personal protective equipment (PPE)
      • SPACE
      • PRESENCE
      • HIT
      • KICK
      • WRIST GRAB
      • CHOKE HOLD
      • HAIR PULL
      • BITES
  • Violence Prevention
  • Preventing Assaults
  • De-escalation Measures
  • Approaching difficult situations in a calm, rational manner to defuse any crises leading to assaultive behavior, violence prevention, and assaults
  • Prevention of unmanageable and dangerous assault and physical confrontation
  • Defending and protecting people in potentially difficult crises
  • Recognize the features related to destructive and forceful behavior in patients and victims 

Other Course Focuses:

  • Dependable methods of crisis mediation and crisis avoidance
  • Goals for MAB/AB-508 course are to learn proven and trusted non-physical psychomotor skills that will give a person confidence in de-escalating difficult situations and violent behavior
  • Responding to crises utilizing the most minimal deterring interventions
  • Know, prevent, and avert the red flags and warning signs
  • Triggers for assaultive behaviors and violence
  • Using personal safety techniques during difficult situations
  • Debriefing methods in order to understand, prevent, and improve upon constructive interventions for managing assaultive behaviors and violence

Course Format/Time:

  • Classroom-based
    • Instructor and video, with skills conducted throughout
  • Initial/Renewal Provider Course
    • Approximately 4 – 8 hours to complete, including skills practice and skills testing, and dependent on organizational requirements, students and instructor ratios, and other factors
  • Course time based on
    • 1 instructor to 6 students

Course Fee:

  • Initial (first-time) Certifications: $70
  • Renewing Certifications: $65


  • Upon successful course completion, including demonstration of psychomotor skills competency in all learning stations, students receive a course completion certificate/card good for 2 year for Management of Assaultive Behavior (MAB)/AB-508 Violence Prevention through Palm Desert Resuscitation Education LLC

Scheduling & Discounts:

  • Register early because classroom-based courses fill-up quickly
  • Enrollment is limited
  • Course scheduling is subject to change without notice
  • Please call us if you have any questions or for discounted group rates and seasonal promotions!
  • Feel free to view our website for more information:

Useful Information:

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Our AHA ACLS instructor, Dr. Nuqui, was very knowledgeable, experienced, supportive, and entertaining. Most of all, I really appreciated how well organized and engaging the initial provider course was conducted in a pleasant and comfortable learning environment. Not only was the training site facility brand-new but everything from the student materials, training AEDs, intubation equipment and manikins were up-to-date and in excellent condition.

William, MD

I was very impressed with how professional and enjoyable my ACLS and PALS renewal classes were at Palm Desert Resuscitation Education! As an emergency medicine registered nurse working at Desert Regional Medical Center in Palm Springs, I wanted to be educated with the most commonly seen cardiac arrhythmias and their treatment but also needed classes that were attention grabbing and fun. Palm Desert Resuscitation Education instructors definitely kept my attention during the lengthy courses by having a balanced sense of humor, pertinent and brilliant instructions, and excellent case scenario discussions.

Rickey, RN

I highly recommend this training facility as your go-to CPR certification site for your healthcare job because Dr. Nuqui is not only passionate about saving lives but is awesome when it comes to teaching you the proper techniques of resuscitation including compressions, airway management, and defibrillator use. He shares his medical and teaching experiences while making you feel relaxed, stimulated, and well informed with the current AHA guidelines. He taught me exactly what I needed to know to be ready when cardiac arrest happens.

Ashley, LVN
During my Basic Life Support (BLS) class, I was given all of the necessary skills to be confident and not be afraid if ever one of my patients or family members collapses due to a heart condition, such as a heart attack. PDRE’s instructors and staff provide a very friendly, informative, humorous, interesting, and stress-free class that makes me want to personally refer all of my friends and family to do their CPR training at PDRE. Do not hesitate to try the best American Heart Association courses in the Desert Cities!
Karina, medical assistant and phlebotomist
As an elementary teacher who needed to be responsible for many students, I wanted to learn first aid basics and CPR in case I encounter a time when one of my students may either be choking, bleeding, seizes, faints, breaks a bone, sprains a muscle, becomes allergic, passes out, and experiences other first aid emergencies. Palm Desert Resuscitation Education’s first aid basics and CPR classroom course, which were held in our elementary school, was the perfect out-of-site learning setting to practice first aid basics and CPR for medical and injury emergencies. All of the staff and school employees are truly thankful and now self-assured to be able to provide possible practical first aid basics and CPR to our students, associates, friends or relatives. From my experience, Palm Desert Resuscitation Education quite honestly has the greatest, most efficient and personable instructors teaching top-of-the-line healthcare certification courses.
Gary, elementary teacher
Dr. Nuqui and his staff were truly amazing when I needed my BLS certification for my personal training business. He was very efficient and thorough with all of the course content and materials including the new guideline changes so that we are all up-to-date when it comes to performing effective CPR and step-by-step use of an AED. It was very easy to listen to him because he is not only a great instructor but is outgoing and personable. He really made the class enjoyable and easy to understand. I would definitely go back here for my BLS recertification.
Roel, personal trainer
Being a member of an exclusive golf club in the Palm Springs area, I was surprised by how much I learned in adult CPR and AED use, first aid basics, medical emergencies, injury emergencies, and environmental emergencies during an exciting and educational course held by Dr. Nuqui and other instructors in our private Club House. You never know when someone needs help, especially when we are out in the golf course, and those minutes before the first responders get to our location can be vital. Thus, those important medical techniques that Dr. Nuqui presented to us clearly could possibly save one of our participant’s lives. I now feel very comfortable that our golf club members were trained the proper way and can respond to almost any medical emergency.
Pat, General Manager
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